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Careers

Join Our Team

At Yellow Umbrella, we believe that our greatest asset is our people. We are committed to fostering a culture of excellence, collaboration, and growth.

If you want to be part of an innovative team dedicated to delivering exceptional experiences, we invite you to explore career opportunities with us.

Whether you're passionate about digital marketing, customer service, event planning, or travel management, we offer a wide range of career paths to explore.

Join a team of talented professionals who thrive in a collaborative and supportive work culture, where we value creativity, teamwork, and a shared commitment to excellence!

Current Openings

Check out our current job openings below. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, disability, or veteran status.

Business Development Manager

Location : Mumbai

  • Master's/Bachelor's degree in Business Administration, Marketing, Sales, or a related field with 3-4 years experience.
  • Proven track record of success in business development, sales, or related roles preferably in the service industry.
  • Exceptional verbal and written communication skills, with the ability to articulate value propositions and present proposals effectively.
  • Flexibility to adapt to changing market conditions and business priorities.
  • Strong sales acumen with the ability to identify and pursue business opportunities, negotiate contracts, and close deals.

Call Center Manager

Location : Bengaluru, Hyderabad, Chennai

  • Master's/Bachelor's degree in any stream with 1-4 years experience in a Call Center.
  • A thorough understanding of all aspects of call center operations, including inbound and outbound call handling, customer service, sales, technical support, and escalation procedures.
  • Excellent communication skills, both verbal and written, to effectively communicate with team members, senior management, and clients.
  • Experience in recruiting and training call center agents and Team Leaders to build a high-performing team.

Event Coordinator

Location : Mumbai, New Delhi, Bengaluru

  • Strong organizational abilities to plan, coordinate, and execute events of varying scales and complexities.
  • Keen attention to detail to ensure that all aspects of the event are meticulously planned and executed.
  • Ability to identify, select, and manage external vendors, suppliers, and contractors, such as venues, caterers, decorators, and entertainers.
  • Flexibility to adapt to changing event requirements, timelines, and priorities and ability to juggle multiple tasks simultaneously and adjust plans as needed to accommodate unforeseen circumstances.

Travel Coordinator

Location : Mumbai

  • Experience in planning and organizing tours, including creating itineraries, selecting accommodations, arranging transportation, and coordinating activities.
  • Effective problem-solving skills to address unexpected challenges and managing contingencies.
  • Familiarity with popular travel destinations, tourist attractions, local customs, and cultural nuances to provide comprehensive assistance and recommendations to travelers.
  • Strong organizational abilities to coordinate travel arrangements, including flights, accommodations, transportation, and activities, for individuals or groups.

Management Trainee

Location : Mumbai

  • Fresh MBAs in any stream to work in Business Development, Event Execution, Client Servicing.
  • Ability to communicate effectively with colleagues, clients, and stakeholders at all levels of the organization.
  • Proactive attitude and willingness to take on new challenges.
  • Ability to adapt to changing priorities and environments.

Team Leader

Location : Mumbai, Bengaluru, Hyderabad, Chennai

  • Proven track record of overseeing call center operations and ensuring efficient call handling processes.
  • Ability to optimize call routing, staffing levels, and scheduling to meet service level agreements (SLAs) and key performance indicators (KPIs).
  • Experience in monitoring agent performance and productivity metrics.
  • Experience in setting clear goals, providing feedback, and fostering a positive work environment.

Client Service Executive

Location : Mumbai

  • Master's/Bachelor's degree in Business Administration, Marketing, Sales, or a related field with 1-4 years experience.
  • Exceptional interpersonal skills with the ability to build rapport and establish positive relationships with clients.
  • Capacity to handle multiple client inquiries simultaneously while maintaining quality service.
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively.

Tele Marketing Associate

Location : Mumbai, Navi Mumbai, New Delhi, Bengaluru, Hyderabad, Chennai

  • Excellent verbal communication skills, in English or any Regional Language with the ability to engage customers over the phone effectively.
  • Collaborative mindset with the ability to work well in a team environment.
  • Prior experience is advantageous but not mandatory for candidates who demonstrate a willingness to learn.

International Dialing Associate

Location : Mumbai / Navi Mumbai

  • Excellent verbal and written communication skills in English
  • Ability to effectively communicate with customers from diverse cultural backgrounds
  • Willingness and availability to work flexible shifts as required to accommodate international time zones and business needs
  • Prior experience in international dialing or call center operations preferred.

To apply for any of the positions listed above or to submit your resume for future consideration, please send your CV and cover letter to jobs@yudirect.com with the subject line "Career Opportunity" or Call +91 70451 78248 / +91 90294 95959.